Handles what is safe
Greetings, basic questions, qualification, configured information and authorized follow-ups can continue without interrupting you.
A SYNAPSEAI AGENT
Your WhatsApp keeps selling. Even while you are busy.
Clara is Synapse.ai’s WhatsApp-first sales assistant. She keeps conversations moving, organizes opportunities and brings you in only when a decision truly needs to be human.
WhatsApp-firstHuman in controlContinuous sales contextBounded autonomy
Created by Synapse.aiClara is a Synapse.ai creation built for AI-powered sales conversations.
Conversation examples in multiple languages
Claraconversation in progress
Cliente
Oi! Tudo bem? Queria um orçamento para o serviço de vocês.
Clara
Olá! Tudo bem, sim 😊 Posso te ajudar com isso. Você pode me contar um pouco do que precisa?
Cliente
Claro. Também queria entender como funcionam os próximos passos.
Clara
Perfeito. Eu posso te explicar por aqui, pedir as informações iniciais e seguir com o atendimento de forma simples.
Customer
Hi! I’d like a quote for your service.
Clara
Hello! I’d be happy to help 😊 Could you tell me a little about what you need?
Customer
Sure. I’d also like to know what the next steps are.
Clara
Of course. I can explain everything here, collect the initial details and guide you through the process.
Cliente
Hola, quisiera una cotización para su servicio.
Clara
¡Hola! Con gusto te ayudo 😊 ¿Podrías contarme brevemente qué necesitas?
Cliente
Claro. También quisiera saber cuáles son los siguientes pasos.
Clara
Perfecto. Puedo explicártelo por aquí, pedir la información inicial y guiarte durante el proceso.
Active in the sales flow
Clara handles multiple languages through your business WhatsApp
LESS SALES ATTENTION LOST
You should not have to choose between answering customers and running the business.
Clara was designed for service providers and small businesses that receive quote requests, questions and opportunities through WhatsApp. Instead of forcing you to live inside a CRM, she works in the channel your customers already use.
Keeps the context
The conversation does not restart from zero at every message. Clara tracks intent, next step, objections and relevant sales facts.
Escalates what matters
Unconfigured pricing, discounts, exceptions, conflict or risky commitments stop with you before any decision is made.
YOUR CUSTOMER STILL EXPERIENCES YOUR BRAND
Clara works backstage. Your customer talks to your business.
Synapse.aiClara is a Synapse.ai creation
The customer writes
The message reaches the company’s business WhatsApp.
Clara understands the context
The opportunity is identified, updated and classified according to the next step.
Policy defines the autonomy level
Routine interactions continue naturally. Requests that involve a decision or greater sensitivity are routed to you.
You step in when needed
When a conversation needs approval, an exception or special attention, Clara contacts the owner with the right context to decide.
AUTONOMY IS NOT UNRESTRICTED FREEDOM
A simple logic to understand: safe routine, commercial decision and sensitive situation.
Natural language helps the conversation flow. Authority rules stay outside the AI model. Clara does not decide on her own what she is allowed to promise.
01
SAFE ROUTINE
Clara can continue normally
- Greeting and acknowledgment
- Basic qualification
- Configured business information
- Scheduling questions within policy
- Previously authorized follow-up
02
COMMERCIAL DECISION
Clara organizes the request and asks for your approval
- Discount or negotiation
- Unconfigured pricing
- Exceptional deadline
- Custom commercial condition
- Change to agreed terms
03
SENSITIVE SITUATION
Clara interrupts the automatic flow
- Conflict with meaningful risk
- Refund or chargeback
- Legal threat
- Suspected fraud or abuse
- Request outside business policy
DASHBOARD AS A CONTROL TOWER
You oversee the business without operating every conversation.
The dashboard exists for supervision, pipeline, follow-ups, exceptions, policies and audit — not to turn every WhatsApp message into another manual task.
PipelineOpportunities visible
Follow-upsWhat needs attention
ExceptionsOnly real decisions
ControlPolicies and audit
Sales overview
Today06Pipeline
03Follow-ups
01Exceptions
ContactIntentNext stepState
MarinaQuoteAwait measurementsIn progress
RafaelTermsApprove exceptionNeeds review
BiancaSchedulingConfirmedConfirmed
SECURITY BY DESIGN
AI proposes. Trusted policy authorizes.
Clara was specified to treat customer messages as untrusted data, limit the context sent to AI and block actions whenever authority is ambiguous.
Authority outside AI
The model cannot grant itself permission to act.
Trusted business facts
Pricing, availability and terms come from configured data or owner decisions.
Safe escalation
Owner silence never counts as approval.
Privacy through minimization
The system prioritizes only necessary context and limited retention of raw conversation text.
FOR BUSINESSES THAT SELL THROUGH CONVERSATION
Built for teams that receive opportunities on WhatsApp and cannot afford to lose momentum.
Clara starts with service providers, solo professionals and small businesses that need to answer, follow up and remember the next step without adding operational load.
Service providersSmall businessesSales supportQuotesSchedulingFollow-up
FREE EVALUATION
See how Clara can fit into your company’s sales flow.
Tell us how to reach you. Synapse.ai receives your information to evaluate the scenario and follow up about Clara.
Clara by Synapse.aiCLARA BY SYNAPSEAI
Fewer forgotten conversations. More attention where your decision truly matters.
A sales assistant built to work inside the flow your business already uses — with bounded autonomy, context and human control at critical moments.